Your privacy is important to us at Scent Vibes. This policy explains how we collect, use, and protect your information when you interact with our website and services.

Information Collection

We collect personal information to provide a seamless shopping experience. Information you provide may include:

Contact Details: Name, email address, shipping address, and phone number

Payment Information: Processed securely by third-party providers; we do not store credit card details.

Purchase History: For order processing and improving customer service.

We may also collect non-personal information, such as device details, browser type, and browsing activity, to enhance site functionality.

 

Use of Information

We use your information for:

Order Fulfillment: Processing, shipping, and confirming your orders

Customer Support: Addressing inquiries and providing assistance

Marketing: Sending updates, offers, and promotions if you opt-in

Site Improvements: Enhancing user experience based on browsing data

We do not share or sell your personal information to third parties for marketing purposes.

 

Cookies

Our website uses cookies to personalize your shopping experience. Cookies help remember your preferences and enhance site performance. You can manage cookie preferences through your browser settings.

 

Information Sharing

We may share your information with trusted third-party services for order processing, payment, and delivery. Each third-party partner is carefully selected and meets high standards of data protection.

 

Data Security

We take measures to protect your information, including encryption and secure servers, to prevent unauthorized access. However, no data transmission online is entirely secure, and we encourage you to take precautions.

 

Your Rights

You have the right to:

Access: Request a copy of your personal data.

Update: Correct inaccurate information.

Delete: Request deletion of your data where applicable.

To exercise these rights, please contact us at privacy@scentvibes.com.

 

Updates to This Policy

Scent Vibes may update this policy occasionally. Changes will be posted on this page, and significant updates may be communicated directly.

 

Last Updated October 2024

For questions about our Privacy Policy, please contact privacy@scentvibes.com.