FAQs
Yes, if your item is unopened, you can return it within 30 days of purchase. For details, please see our Returns page.
Yes, slight variations in color are normal with natural ingredients and do not affect the quality or scent of your fragrance.
Yes, buying directly from Scent Vibez or authorized sellers guarantees you an authentic product.
Yes, we offer elegant gift wrap options, available at checkout.
Yes, applying to pulse points such as your wrists, neck, and behind the ears—will help the scent last longer and reveal its layers.
Yes, select purchases come with samples to help you discover more from our collection.
Yes, Parfum is our highest concentration, giving it a rich and long-lasting scent for a bold fragrance experience.
Yes, you’ll receive an email with a tracking link once your order ships so you can monitor its journey.
Yes, we ship worldwide. Check our Shipping Policy for rates and estimated delivery times.
Yes, storing your fragrance in a cool, dry place, away from sunlight, will keep its scent fresh and vibrant over time.
Yes, Eau de Parfum has a lower oil concentration than Parfum, making it a versatile choice for everyday use.
Yes, we accept various payment options, including Visa, MasterCard, American Express, and PayPal.
Yes, VAT and other local taxes may apply depending on your shipping address. More details are available in our Tax Policy.
Yes, if your order arrives damaged, contact us with photos, and we’ll help arrange a replacement or refund.
Yes, we ensure your data is private and secure, used only as outlined in our Privacy Policy.
Feel free to reach out with any further questions. W’re here to enhance your ScentVibez experience!