FAQs

CAN I RETURN MY PURCHASE IF I’M NOT SATISFIED?

Yes, if your item is unopened, you can return it within 30 days of purchase. For details, please see our Returns page.

WHY DOES MY FRAGRANCE LOOK A LITTLE DIFFERENT FROM MY LAST PURCHASE?

Yes, slight variations in color are normal with natural ingredients and do not affect the quality or scent of your fragrance.

IS MY SCENT VIBEZ FRAGRANCE AUTHENTIC?

Yes, buying directly from Scent Vibez or authorized sellers guarantees you an authentic product.

DO YOU OFFER GIFT WRAPPING?

Yes, we offer elegant gift wrap options, available at checkout.

HOW DO I APPLY FRAGRANCE FOR BEST RESULTS?

Yes, applying to pulse points such as your wrists, neck, and behind the ears—will help the scent last longer and reveal its layers.

DOES SCENT VIBEZ PROVIDE COMPLIMENTARY SAMPLES?

Yes, select purchases come with samples to help you discover more from our collection.

WHAT DOES "PARFUM" MEAN COMPARED TO OTHER FRAGRANCES?

Yes, Parfum is our highest concentration, giving it a rich and long-lasting scent for a bold fragrance experience.

HOW CAN I TRACK MY ORDER AFTER PLACING IT?

Yes, you’ll receive an email with a tracking link once your order ships so you can monitor its journey.

IS INTERNATIONAL DELIVERY AVAILABLE?

Yes, we ship worldwide. Check our Shipping Policy for rates and estimated delivery times.

HOW CAN I MAXIMIZE THE LIFESPAN OF MY FRAGRANCE?

Yes, storing your fragrance in a cool, dry place, away from sunlight, will keep its scent fresh and vibrant over time.

WHAT MAKES AN EAU DE PARFUM DIFFERENT?

Yes, Eau de Parfum has a lower oil concentration than Parfum, making it a versatile choice for everyday use.

HOW CAN I PAY FOR MY ORDER?

Yes, we accept various payment options, including Visa, MasterCard, American Express, and PayPal.

IS VAT INCLUDED IN MY ORDER?

Yes, VAT and other local taxes may apply depending on your shipping address. More details are available in our Tax Policy.

WHAT HAPPENS IF MY ORDER ARRIVES DAMAGED?

Yes, if your order arrives damaged, contact us with photos, and we’ll help arrange a replacement or refund.

DOES SCENTVIBEZ PROTECT MY INFORMATION?

Yes, we ensure your data is private and secure, used only as outlined in our Privacy Policy.

Feel free to reach out with any further questions. W’re here to enhance your ScentVibez experience!

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